As the CEO or business leader of your company, you're likely to have questions about staffing. If you have an internal HR expert, or you’re using a recruitment agency to assist with your staffing requirements, then make sure these 5 questions are on your discussion list.
1. What values should our business be built on?
A skilled HR person will be able to guide you on organisational values and culture. This will reflect the business in the wider community so it's important to get these right.
2. What skills do our staff possess?
When you’re growing your business, employing the right staff for the jobs is imperative. Personality plays a large part in getting the balance right and making sure people fit into the company culture, but qualifications and experience must also be carefully considered. Before you employ new staff, or take on contractors, ask your HR person to explain the skills each potential candidate has.
Ask them to do an internal audit of existing staff to identify team members that have the skills needed to grow and drive the business in new directions. Consider carrying out internal shuffles to ensure everyone is reaching their potential and driving the best results for the company.
3. What can we do to future-proof the business?
Future-proofing your business is important for survival, evolution and growth. Just as you have a business plan in place, ask your HR person to have a Human Resource plan in place. This will ensure you have the right people working in the business to execute the business strategy. By doing this you'll be able to plan for staff well.
4. Do we need to scale up or scale down?
How productive is your team in terms of delivering quality work within suitable and sustainable timeframes? Are they competent enough to fulfil jobs that require specific knowledge, care or deadlines? If your staff are already at full capacity with workload then perhaps it’s time to look at bringing in contractors on an ad-hoc basis. Things can certainly swing the other way too though, so be prepared to have to make some tough decisions on reducing the number of staff in-house. Your HR person will guide you through that and all the legalities that come with it.
5. What do our staff say about working here?
This might seem like the least important question to ask, but it’s not. What your staff say about being part of your business may be an indication of the state of the overall company. Pay close attention to feedback from your HR expert on this. Find out if they're crying out for change? Are they satisfied with the way things are tracking? Are they appreciated enough? What do they think about sticking with the business long-term?
These answers will provide valuable insights into your company culture, what’s working and what isn’t.